Shipping policy

Royal Mail Tracked 48, Standard delivery

Cost: Free on eligible orders over £70, £3.99 on orders under £70
Estimated delivery time: Usually 2 to 3 working days from dispatch. Times are estimates from Royal Mail and are not guaranteed.
Features: Tracking from dispatch, delivery notifications, option to nominate a safe place

Orders placed before 5:00pm on weekdays are usually dispatched the same working day, subject to clinical approval where needed.

Royal Mail Tracked 24, Express delivery

Cost: £6.99
Estimated delivery time: Usually 1 to 2 working days from dispatch. This is an estimate and not a guarantee.
Features: Full tracking from dispatch, delivery notifications, option to nominate a safe place

Orders placed before 8:00pm on weekdays are usually dispatched the same working day, subject to clinical approval where needed.

Important delivery information

Dispatch times

To be considered for same-day dispatch, place your order before 12:00pm. Orders placed after this time may be dispatched within 1 to 2 working days.

Orders that include medicines supplied following an online or in-pharmacy consultation will only dispatch once clinical approval is complete.

Delivery estimates

Delivery times are Royal Mail estimates. Weather, public holidays, or service disruption can delay delivery.

We cannot guarantee next-day delivery, including for Tracked 24.

UK delivery areas

Shipping prices apply to UK mainland addresses. Non-mainland locations may cost more or take longer.

Tracking and safe place delivery

All tracked deliveries include a tracking reference, so you can follow progress and manage delivery options with Royal Mail.

If you nominate a safe place, responsibility for the parcel passes to you once Royal Mail leaves it there.

Medicines and delivery

For safety and regulatory reasons, medicine delivery depends on:

  • Successful clinical review

  • Legal and regulatory approval

  • Stock availability

Prescription only medicines, signed delivery: For Prescription Only Medicines (POMs), delivery must be signed for by the patient or their designated carer, at the registered address.

If there is any issue with supply or dispatch, we will contact you promptly.

Questions about delivery

If you have questions about delivery, dispatch, or tracking, contact:

Nashi Pharmacy
Email: info@nashipharmacy.net