Cystitis

Cystitis is common and usually treatable. We offer a discreet way to check your symptoms and access treatment if appropriate.

How it works

Assessment

Takes roughly 5 Minutes

Answer some questions about your health concerns & symptoms

1

Treatment

We’ll only offer medications that are safe and suitable for you. You choose which one you’d like.

Connect with a provider 100% online, no appointment needed

2

Delivery

Discreet UK Mainland Delivery

Get your medication delivered directly, if prescribed

3

What is cystitis?

Cystitis is a common urinary tract infection (UTI) that affects the bladder. It happens when bacteria cause inflammation in the lower part of the urinary tract, usually the bladder or urethra.

Cystitis symptoms are often mild, but they can be uncomfortable. In many cases, a short course of prescription cystitis treatment, such as antibiotics, is used to clear the infection.

How long does cystitis last?

Mild cystitis can sometimes improve on its own within a couple of days. If symptoms haven’t improved after three days, or they’re getting worse, it’s important to seek advice and consider treatment.

What causes cystitis?

Cystitis usually occurs when bacteria enter the bladder through the urethra.

Women and transgender women are more likely to get cystitis because the urethra is shorter and closer to the anus. This makes it easier for bacteria to reach the bladder. Other factors can also increase the risk, including previous UTIs, sexual activity, or irritation of the urinary tract.

What are the symptoms of cystitis?

Common cystitis symptoms include:

  • A frequent urge to pass urine
  • Needing to urinate more often than usual
  • A burning or stinging feeling when passing urine

Some people may also notice lower abdominal discomfort, feel unwell, or see blood in their urine.

Treatment for cystitis

Mild symptoms may improve with simple steps such as drinking plenty of fluids and avoiding irritation.

If symptoms persist, antibiotic treatment for cystitis is often recommended. Nitrofurantoin is a commonly prescribed antibiotic for uncomplicated cystitis and is only available with a prescription. For symptom relief, some people also use over-the-counter cystitis relief sachets or pain relief such as paracetamol or ibuprofen.

How is cystitis diagnosed?

Cystitis is usually confirmed with a urine test, which checks for bacteria or signs of infection. This is typically arranged through a GP. However, if you’ve had cystitis before and recognise the symptoms, a clinician may assess your condition based on your symptoms and medical history.

*Subject to pharmacist approval.

To start treatment, you’ll complete a short online consultation so our pharmacists can understand your needs. A pharmacist will review your answers and confirm if treatment is suitable.

If approved, you can request ongoing supplies through follow-up online check-ins. We review each request to make sure the medicine remains safe and appropriate for you.

What is the online clinic?

The online clinic lets you request prescription treatments through a secure online consultation. A clinician reviews your information and decides if treatment is suitable.

How does the online consultation work?

You complete a short questionnaire about your health, symptoms, and any medicines you take. There’s no live appointment. A clinician reviews your answers and follows up if needed.

Do I need to speak to someone on a call or video?

No. The service is asynchronous, meaning your consultation is reviewed without a live call. This lets you complete it at a time that suits you.

Who reviews my consultation?

Your consultation is reviewed by a qualified pharmacist following clinical guidelines.

How long does it take to get a decision?

Review times can vary. You’ll be contacted if more information is needed or once a decision has been made.

Will I always receive treatment?

No. Treatment is only supplied if it’s safe and appropriate. If it’s not suitable, you’ll be advised on next steps.

How do I receive my treatment?

If approved, your prescription treatment will be delivered to your address in discreet packaging.