Altitude Sickness

Altitude sickness can affect anyone travelling to high altitude. Check your symptoms or travel plans and access treatment if appropriate.

How it works

Assessment

Takes roughly 5 Minutes

Answer some questions about your health concerns & symptoms

1

Treatment

We’ll only offer medications that are safe and suitable for you. You choose which one you’d like.

Connect with a provider 100% online, no appointment needed

2

Delivery

Discreet UK Mainland Delivery

Get your medication delivered directly, if prescribed

3

What is altitude sickness?

Altitude sickness, also known as acute mountain sickness, can happen when you travel to high altitudes, usually above 3,000 metres. At these heights, there is less oxygen in the air, and your body may struggle to adjust.

Symptoms often start 6 to 24 hours after reaching a higher altitude. While altitude sickness is usually mild at first, it can become serious if symptoms are ignored or if you continue to climb.

Symptoms of altitude sickness

Common symptoms of altitude sickness include headache, dizziness, feeling lightheaded, nausea, and extreme tiredness. Some people also notice difficulty sleeping or a reduced appetite.

If you develop severe symptoms, such as shortness of breath at rest, a worsening headache that doesn’t improve, confusion, or problems walking steadily, you should descend immediately and seek medical help.

How to reduce the risk of altitude sickness

The most effective way to reduce the risk of altitude sickness is to ascend slowly. Try not to increase your sleeping altitude by more than 500 metres per day, and plan a rest day every three to four days.

Staying well hydrated is important. Drink plenty of water and avoid excess alcohol. If you develop a headache, avoid climbing higher. Pain relief such as paracetamol or ibuprofen may help with mild symptoms.

If symptoms don’t improve within 24 hours, it’s important to descend by at least 500 metres until you feel better.

Altitude sickness treatment and prevention

For some travellers, altitude sickness medication may help reduce the risk of symptoms or support acclimatisation. Treatment suitability depends on your destination, health, and travel plans.

*Subject to pharmacist approval.

To start treatment, you’ll complete a short online consultation so our pharmacists can understand your needs. A pharmacist will review your answers and confirm if treatment is suitable.

If approved, you can request ongoing supplies through follow-up online check-ins. We review each request to make sure the medicine remains safe and appropriate for you.

What is the online clinic?

The online clinic lets you request prescription treatments through a secure online consultation. A clinician reviews your information and decides if treatment is suitable.

How does the online consultation work?

You complete a short questionnaire about your health, symptoms, and any medicines you take. There’s no live appointment. A clinician reviews your answers and follows up if needed.

Do I need to speak to someone on a call or video?

No. The service is asynchronous, meaning your consultation is reviewed without a live call. This lets you complete it at a time that suits you.

Who reviews my consultation?

Your consultation is reviewed by a qualified pharmacist following clinical guidelines.

How long does it take to get a decision?

Review times can vary. You’ll be contacted if more information is needed or once a decision has been made.

Will I always receive treatment?

No. Treatment is only supplied if it’s safe and appropriate. If it’s not suitable, you’ll be advised on next steps.

How do I receive my treatment?

If approved, your prescription treatment will be delivered to your address in discreet packaging.