Eczema

Eczema is a long-term fight you must manage day to day. Our simple online check gives you a fast way to show us your symptoms and get the right creams to calm your skin safely.

How it works

Assessment

Takes roughly 5 Minutes

Answer some questions about your health concerns & symptoms

1

Treatment

We’ll only offer medications that are safe and suitable for you. You choose which one you’d like.

Connect with a provider 100% online, no appointment needed

2

Delivery

Discreet UK Mainland Delivery

Get your medication delivered directly, if prescribed

3

What is eczema?

Eczema is a common, long-term skin condition that shifts how your skin works. When you have eczema, the outer layer of your skin fails to hold moisture in. It dries out, turns red, and becomes angry. This makes your skin itch wildly and leads to harsh flare-ups.

Eczema strikes at any age. Many people fight it from childhood, while others watch it break out later in life.

Symptoms of eczema

Eczema symptoms come and go, and they hit with different strengths. Common signs include dry, scaly patches, fierce itching, and skin that cracks and bleeds when you scratch it.

Sometimes the redness and swelling flare up fast and break your skin open. Broken skin leaves a wide open door for bugs. If your skin starts to weep yellow fluid, builds a crust, or throbs with heat, the skin is infected. You must seek medical help straight away to kill the infection.

What triggers eczema?

We do not always know exactly what causes eczema to start, but it often runs in the bloodline. Things you touch, eat, or feel every day usually spark the symptoms.

Common triggers include harsh soaps, rough wool, heavy sweat, dust mites, cold dry wind, and high stress.

Managing eczema and using skin treatments

We have no absolute cure for eczema, but you can manage it well and take back your skin if you stick to a strict routine. The secret to winning the fight is using the right creams the right way, and letting a doctor check your skin regularly.

Most plans to fight eczema rely on two types of prescription creams.

First, you use an emollient (a deep moisturiser) every single day. You slather it on to lock water in the skin and build a wall against daily triggers.

Second, you use a steroid cream when the skin flares up. The steroid dives into the skin to put out the fire, shrink the redness, and stop the sharp itch fast.

*Subject to pharmacist approval.

To start treatment, you’ll complete a short online consultation so our pharmacists can understand your needs. A pharmacist will review your answers and confirm if treatment is suitable.

If approved, you can request ongoing supplies through follow-up online check-ins. We review each request to make sure the medicine remains safe and appropriate for you.

What is the online clinic?

The online clinic lets you request prescription treatments through a secure online consultation. A clinician reviews your information and decides if treatment is suitable.

How does the online consultation work?

You complete a short questionnaire about your health, symptoms, and any medicines you take. There’s no live appointment. A clinician reviews your answers and follows up if needed.

Do I need to speak to someone on a call or video?

No. The service is asynchronous, meaning your consultation is reviewed without a live call. This lets you complete it at a time that suits you.

Who reviews my consultation?

Your consultation is reviewed by a qualified pharmacist following clinical guidelines.

How long does it take to get a decision?

Review times can vary. You’ll be contacted if more information is needed or once a decision has been made.

Will I always receive treatment?

No. Treatment is only supplied if it’s safe and appropriate. If it’s not suitable, you’ll be advised on next steps.

How do I receive my treatment?

If approved, your prescription treatment will be delivered to your address in discreet packaging.