Bacterial Conjunctivitis

Bacterial conjunctivitis is a highly contagious, fast-moving eye infection that brings a gritty, sticky ache. Our secure online consultation offers a simple way to check your symptoms and access eye drops to clear the infection if appropriate.

How it works

Assessment

Takes roughly 5 Minutes

Answer some questions about your health concerns & symptoms

1

Treatment

We’ll only offer medications that are safe and suitable for you. You choose which one you’d like.

Connect with a provider 100% online, no appointment needed

2

Delivery

Discreet UK Mainland Delivery

Get your medication delivered directly, if prescribed

3

What is bacterial conjunctivitis?

Bacterial conjunctivitis is a common, highly contagious eye infection that affects the thin, clear membrane covering the white of your eye and the inside of your eyelids. When bacteria get in, this membrane becomes inflamed and angry. This makes your eye look bloodshot or pink and leads to uncomfortable, sticky flare-ups.

This infection can strike at any age. It sweeps quickly through schools and nurseries, but adults catch it just as easily if they come into contact with the bug.

Symptoms of bacterial conjunctivitis

The symptoms usually hit fast, and they can vary in severity. Common signs include a gritty feeling like sand trapped in your eye, bright redness, a constant itch, and a thick, yellow or green discharge. This discharge often dries overnight, gluing your eyelashes shut while you sleep.

Sometimes, eye symptoms can point to a deeper, more dangerous problem. If you experience a sharp, stabbing pain in your eye, sudden blurring or loss of vision, intense sensitivity to light, or if your eye becomes severely swollen, you must not wait. Seek urgent medical help straight away.

What causes bacterial conjunctivitis?

The exact cause is a direct transfer of bacteria into your eye. The bug does not just appear; it is carried there by your environment or your daily habits.

Common ways the bacteria spread include rubbing your eyes with unwashed hands, touching contaminated door handles or keyboards, using old or shared eye makeup, or sharing towels and pillowcases with someone who already has the infection.

Treating bacterial conjunctivitis and using eye drops

Unlike a long-term condition, bacterial conjunctivitis can be cured entirely. While very mild cases might clear out on their own as your body fights the bug, most people rely on prescription treatments to kill the bacteria quickly and stop the spread. A key part of your treatment is using the drops correctly and practicing strict hygiene.

Most treatment plans rely on prescription antibiotic drops or ointments (such as chloramphenicol).

  • Antibiotic eye drops are used during the day to wash the bacteria out, reduce the inflammation, and clear the sticky discharge.
  • Antibiotic ointments are often used right before bed. They are thicker and stay on the eye longer, working through the night to stop your lashes from gluing together.

*Subject to pharmacist approval.

To start treatment, you’ll complete a short online consultation so our pharmacists can understand your needs. A pharmacist will review your answers and confirm if treatment is suitable.

If approved, you can request ongoing supplies through follow-up online check-ins. We review each request to make sure the medicine remains safe and appropriate for you.

What is the online clinic?

The online clinic lets you request prescription treatments through a secure online consultation. A clinician reviews your information and decides if treatment is suitable.

How does the online consultation work?

You complete a short questionnaire about your health, symptoms, and any medicines you take. There’s no live appointment. A clinician reviews your answers and follows up if needed.

Do I need to speak to someone on a call or video?

No. The service is asynchronous, meaning your consultation is reviewed without a live call. This lets you complete it at a time that suits you.

Who reviews my consultation?

Your consultation is reviewed by a qualified pharmacist following clinical guidelines.

How long does it take to get a decision?

Review times can vary. You’ll be contacted if more information is needed or once a decision has been made.

Will I always receive treatment?

No. Treatment is only supplied if it’s safe and appropriate. If it’s not suitable, you’ll be advised on next steps.

How do I receive my treatment?

If approved, your prescription treatment will be delivered to your address in discreet packaging.