Hair Loss

Hair loss can creep up on you. If you want to do something about it, our online consultation helps you check if treatment is suitable

How it works

Assessment

Takes roughly 5 Minutes

Answer some questions about your health concerns & symptoms

1

Treatment

We’ll only offer medications that are safe and suitable for you. You choose which one you’d like.

Connect with a provider 100% online, no appointment needed

2

Delivery

Discreet UK Mainland Delivery

Get your medication delivered directly, if prescribed

3

What is hair loss?

Hair loss in men often shows up as male pattern baldness. It’s usually genetic and very common. Many men notice changes from their 20s onwards, and it becomes more likely as you get older.

On this page, when we say men’s hair loss, we mainly mean male pattern hair loss.

What causes men’s hair loss?

Male pattern baldness happens when hair follicles become more sensitive to a hormone called DHT (dihydrotestosterone). Over time, DHT can cause follicles to shrink. Hair grows thinner, grows more slowly, and eventually stops growing in those areas.

Hair loss can also happen for other reasons, such as illness, stress, or medical treatment like chemotherapy. These causes need a different approach. If your hair loss is sudden, patchy, or comes with scalp pain or irritation, speak to your GP.

What are the symptoms of male pattern baldness?

Common signs include:

  • Thinning at the crown (top of the head)
  • A receding hairline
  • Gradual thinning at the temples

This type of hair loss usually develops slowly.

How is hair loss assessed and treated?

If you want to explore treatment, you can use the Nashi Pharmacy online clinic. You’ll complete a short, confidential consultation about your hair loss and your health.

A clinician will review your answers. If treatment is suitable, you may be offered prescription hair loss treatments, such as tablets or medicated topical treatments, designed to slow hair loss and in some cases support regrowth. If treatment isn’t suitable, you’ll be advised on the next step.

*Subject to pharmacist approval.

To start treatment, you’ll complete a short online consultation so our pharmacists can understand your needs. A pharmacist will review your answers and confirm if treatment is suitable.

If approved, you can request ongoing supplies through follow-up online check-ins. We review each request to make sure the medicine remains safe and appropriate for you.

What is the online clinic?

The online clinic lets you request prescription treatments through a secure online consultation. A clinician reviews your information and decides if treatment is suitable.

How does the online consultation work?

You complete a short questionnaire about your health, symptoms, and any medicines you take. There’s no live appointment. A clinician reviews your answers and follows up if needed.

Do I need to speak to someone on a call or video?

No. The service is asynchronous, meaning your consultation is reviewed without a live call. This lets you complete it at a time that suits you.

Who reviews my consultation?

Your consultation is reviewed by a qualified pharmacist following clinical guidelines.

How long does it take to get a decision?

Review times can vary. You’ll be contacted if more information is needed or once a decision has been made.

Will I always receive treatment?

No. Treatment is only supplied if it’s safe and appropriate. If it’s not suitable, you’ll be advised on next steps.

How do I receive my treatment?

If approved, your prescription treatment will be delivered to your address in discreet packaging.